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Resume

Stephen Courtier

Senior / Staff Software Engineer

Product-minded platform engineering, systems thinking, and durable team velocity.

Profile

A personal operating system for Staff+ work: clarify the map, reduce risk, raise the quality bar, and leave teams stronger than I found them.

Representative Work

Boss 01 / Operating Model

Platform Kaizen Loop

A repeatable way to turn reliability signals, delivery friction, and product bets into focused platform improvements.

Boss 02 / Reliability

Observability Arcade

A practical observability layer that helps engineers understand user impact before dashboards become museum pieces.

Bonus Stage / Product Engineering

AI Product Lab

A discovery-to-production path for AI features where evaluation, UX, cost, and safety are designed together.

Operating Principles

  • Map Before Motion: I make the invisible visible: constraints, ownership, risks, and decisions get names before they get code.
  • Small Loops, Real Feedback: I prefer short learning cycles, observable outcomes, and plans that can survive new information.
  • Taste Is a Force Multiplier: Good systems feel calm to operate. Good interfaces make important things obvious. Good docs change behavior.
  • Leave Better Footing: The work should leave behind stronger people, clearer paths, and fewer traps for the next engineer.

Staff+ Signals

  • Turns ambiguity into architectural options
  • Balances product speed with operational reality
  • Mentors through artifacts, not folklore
  • Designs for accessibility, performance, and maintenance
  • Can talk to founders, staff engineers, and support teams in the same afternoon
  • Treats delivery systems as products